Portal Issues
This contains information on some basic challenges that students are likely to encounter.
Frequently Asked Questions
- I have forgotten my Portal password. What can I do?
- How can I resolve my IC (Incomplete)?
- How do I correct a wrong course code in the course list?
- How do I create my portal account?
- How do I register for a referred course?
- How do I reset my portal password?
- I can’t find my name on the class list.
- I have a clash of courses on my exam timetable.
- I have a missing course on my timetable.
- I have additional courses on my timetable that I am not offering.
- My courses on the timetable are wrong.
- My current level on the system is wrong
- My date of birth shows all zeros.
- My gender is wrong on the system.
- My name is not on the examination attendance list.
- The arrangement of my name is wrong on the system.
- What happens if I change my major course combination during registration?
- What if I can’t preview or print my registered courses?
- What if I miss the registration deadline?
- What if my level or courses available for registration are incorrect?
- What if the courses I need will exceed the maximum credit hours?
- What if there are no courses available under my selected major combination?
- What is expected if I want to audit a course?
- What should I do after registering for my courses?
- When can I drop a wrongly registered course?
- Where can I resolve issues related to my hall affiliation?
- Who do I contact if my program has no major course combination listed?
- Who do I see if I’m not satisfied with my grade?