Welcome to UCC Helpdesk

To streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number, which you can use to track the progress and responses online. For your reference, we provide complete archives and a history of all your support requests. A valid email address is required to submit a ticket.

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Open a New Ticket

Please provide as much detail as possible so we can best assist you.

Open a New Ticket

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Check Ticket Status

We provide archives and history of your current and past support requests complete with responses.

Check Ticket Status

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FAQs

Browse through our Knowledge base of frequently asked questions, there is a possibility your question has already been answered.

Knowledge Base

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Wifi Configuration

Step-by-step instructions on how to configure your device for campus wifi.

Wifi Configuration